music boxes, jewellery boxes, carousels, ballerina music boxes

N J Dean & Co Exquisite Musical Boxes & Gifts

View Shopping Bag
Items :
Value :

HOME

|

HOW TO ORDER

|

DELIVERY INFORMATION

|

EMAIL US

|

CUSTOMER TESTIMONIALS

|

TERMS & CONDITIONS

MUSICAL BOXES

Musical Jewellery Boxes

Children's Music Boxes

Musical Carousels

Picture Music Boxes

Cylinder Music Boxes

Reuge Music Boxes

Musical Gifts

Musical Movements

Singing Bird Automata

Musical Watches

Teánola Street Organs

Reuge Music Boxes Vintage Music Boxes

EXQUISITE GIFTS

Jewellery Boxes

Watch Boxes

Collectible Kaleidoscopes

Mats Jonasson Jewellery

COMPONENTS

Musical Movements

Wood Carvings

Perforated Music Books

GIFTS BY RECIPIENT

Gifts For Her

Gifts For Him

Gifts For Children

GIFTS BY VALUE

Gifts up to £30

Gifts up to £60

Gifts up to £100

Gifts up to £200

Gifts over £200

CUSTOMER TESTIMONIALS

What Our Customers Say !

LINKS

Music Box & Jewellery Links

WHOLESALE

Wholesale For Retailers

100% SECURE order music boxes using our secure shopping cart
order music boxes using our secure shopping cart

Shop with confidence through our 100% secure online shopping site with Credit or Debit card.

Pay for your music boxes with Mastercard Pay for your music boxes with VISA Pay for your music boxes with SOLO Pay for your music boxes with Maestro
Pay for your music boxes with Mastercard or Visa

Delivery Information

Delivery costs are worked out according to the final weight of your parcel.

To check the delivery costs on any item, simply add it to the shopping bag, then choose a delivery option from the menu on the shopping bag page and it will be worked out automatically for you. You can easily remove items from the basket should you wish to change something or not proceed with the order.

For overseas delivery, please click the link underneath the drop down delivery option menu on the Shopping Bag page to change the country.

UK Deliveries

Service :

Usually Sent By :

Usual Delivery Time :

Standard

Royal Mail 24/48

1 - 5 working days*

Urgent

Royal Mail Special Delivery or UPS Courier

1 - 2 working days*

 
* Highland areas & Isles may take a day longer
* All deliveries require someone to be in to received them. If you are out, a card should be left for you to re-arrange delivery. Please do so promptly to ensure your parcel is not returned to us. We can ask the postal service to leave with a neighbour or in a safe place if you instruct us to do so at your risk.
* Urgent orders placed after 2pm are usually sent the next working day. If the order is placed after 2pm on a Friday, this normally means despatch will not be until the following Monday.
* Delivery times will exclude bank holidays. Urgent deliveries are not always made on weekends.

What do I do if my delivery hasn't arrived ? (UK deliveries only)

The delivery services we use are extremely reliable and it's very rare for a delivery to be late, but should your parcel not arrive within 4 days of receiving your despatch email (2 days for urgent), please follow these steps :

1. In the first instance please contact the relevant postal service used in case they have already tried to deliver. In the majority of cases the parcel will most likely be waiting for you at your local royal mail or UPS depot for collection if no one was in to receive at the time of delivery.

2. If after speaking or visiting your local royal mail depot (or UPS if your parcel was sent by courier) and they are not able to locate your parcel please email us & we will investigate as to why your parcel is late & rectify the problem for you as soon as possible.

Deliveries (Shipping) Outside of the UK

European Deliveries

Service :

Usually Sent By :

Usual Delivery Time :

Standard

Royal Mail Airmail (delivered via your local postal service)

5 - 10 working days*

Urgent

UPS Express Airmail

1 - 5 working days*

* Some services are only trackable until it leaves the UK
* Delivery times may be longer to some regions
* Import duty & tax may be payable upon delivery to countries within Europe that are not part of the EU
* Deliveries can sometimes be delayed due to customs clearance to countries not part of the EU
* All deliveries require an electronic scan &/or signature upon delivery. If you are out, a card should be left for you to re-arrange delivery. Please do so promptly to ensure your parcel is not returned to us.

USA & Canada Deliveries

Service :

Usually Sent By :

Usual Delivery Time :

Standard

Royal Mail Airmail (delivered via your local postal service, USPS in the United States)

7 - 14 working days*

Urgent

UPS Express Airmail

2 - 5 working days*

* Some services are only trackable until it leaves the UK
* Delivery times may be longer to some regions
* Deliveries can sometimes be delayed due to customs clearance
* Import duty & tax may be payable upon delivery to countries outside of the EU
* All deliveries require an electronic scan &/or signature upon delivery. If you are out, a card should be left for you to re-arrange delivery. Please do so promptly to ensure your parcel is not returned to us.

Worldwide Deliveries

Service :

Usually Sent By :

Usual Delivery Time :

Standard

Royal Mail Airmail (delivered via your local postal service)

14 - 21 working days*

Urgent

UPS Express Airmail

3 - 10 working days*

* Some services are only trackable until it leaves the UK
* Delivery time may be longer to some countries
* Urgent delivery is not available to all countries
* Deliveries can sometimes be delayed due to customs clearance
* Import duty & tax may be payable upon delivery to countries outside of the EU
* All deliveries require an electronic scan &/or signature upon delivery. If you are out, a card should be left for you to re-arrange delivery. Please do so promptly to ensure your parcel is not returned to us.

Overseas deliveries only :

Who will deliver my parcel ?

If you choose the standard service this will normally be sent by Royal Mail in the UK on a priority handling airmail service. The parcel will then be handed over to your countries usual postal service for delivery to you. In the majority of cases you can use the same tracking number we issue with your local postal service to track your parcel.
If you have chosen Urgent shipping, then this will go by a dedicated courier and will be fully trackable from door to door.

What do I do if my delivery hasn't arrived ?

Although the delivery services we use are extremely reliable and all parcels are sent on a priority service, the delivery times for overseas shipments are given as an estimated guide only. Because of Royal Mail & the Couriers terms we have to wait until 25 working days have past before a parcel will be classed as lost and the postal service will investigate (10 working days for urgent). However, if your parcel hasn't arrived within the approximate times listed, we would certainly recommend checking with the relevant postal service (& your local postal service in your country if Royal Mail are used to despatch) to see if they can find out what the delay is. Parcels sent to countries outside of the European Union will need to be customs cleared which can inevitably cause some delays.

If you cannot obtain any information from the postal services, then please send us an email & we will investigate as to why your parcel has been delayed

Copyright © N. J. Dean & Co.
Exquisite Musical Boxes & Gifts